Mozilla Foundation
The Mozilla Foundation is a global non-profit organization dedicated to building user-friendly tools that protect privacy and support a healthier internet.
The client partnered with us to create a simple, secure website that encourages more people to support their mission and communicate their impact more clearly. Their goal was to inspire greater support for open‑source innovation, trustworthy AI, and community‑driven digital change.
Our work helped strengthen how Mozilla shares its story, making it easier for people to understand its mission and join the movement for a fairer, more human‑centered internet.
Business Needs
Sustainable Mission Funding
Ensure long‑term support for Mozilla’s work to keep the internet open, free, and healthy through reliable global donations.
Support for Internet Health Initiatives
Back critical programs that advance privacy, openness, inclusion, and community‑driven technology, as guided by the Mozilla Manifesto.
Project‑Specific Contribution Options
Enable donors to support targeted open‑source efforts such as Bugzilla, Accessibility, and other community projects through Directed Giving.
Global & Flexible Donation Methods
Provide multiple ways to give credit cards, PayPal, Google Pay, Apple Pay, SEPA, iDEAL, bank transfers, and stocks to make global contributions easy and accessible.
Reliable Recurring Funding
Grow monthly donor support to help Mozilla plan long‑term initiatives and scale future technology programs.
Employer‑Matched Contributions
Increase donation impact through corporate matching programs that extend the value of individual gifts.
Flexible Donor Support
Offer help, FAQs, and donor account management options.
Challenges Faced
Heavy reliance on public donations to sustain mission‑critical internet health programs.
Difficulty securing stable, recurring funding for long‑term global initiatives.
Limited visibility of impact to see how contributions supported programs.
Complex global donation processing across multiple currencies and payment systems.
Fragmented support across many open‑source projects requiring dedicated funding channels.
Ongoing need to protect an open, safe internet while industry pressures grow rapidly.
Ensuring trust and security in online transactions and privacy protections.
The website needed to be easy to navigate across devices and audiences.
Solutions
Streamlined Donation Experience
Designed a simple, secure, and responsive platform that makes donating easy across devices. Supported one-time and recurring donations with clear, step-by-step flows.
Unified Storytelling & Impact Platform
Built a streamlined digital experience that helps Mozilla clearly communicate its mission, impact, and ongoing work across internet health, privacy, and open‑source innovation.
Global Payment Support
Integrated multi-currency payments and international donation processing to engage supporters worldwide.
Recurring Giving Enablement
Clear monthly option to provide sustainable, predictable funding for long‑term planning.
Secure Payment Processing & Data Handling
Payments processed via Stripe/PayPal with donor records retained by Mozilla, paired with transparent privacy messaging to build trust.
Multi‑Channel Giving Options
Offline support for checks and wire transfers; high‑value pathways for stock gifts and Donor‑Advised Funds to diversify revenue.
Donor Self‑Service & Care
Dedicated FAQ/contact paths and donor portal to answer questions and simplify repeat giving.
Modular Content Architecture
Designed a flexible content system that allows Mozilla teams to update stories, campaigns, and project pages quickly without technical support.
Trust & Security Enhancements
Security best practices, encrypted payment handling, and strict data‑handling processes were put in place to strengthen trust and encourage recurring contributions.
Technology Stack
Measurable Results / ROIs
Upto 70% faster donation process to complete
3X growth in international conversions and cross-currency donations
Boost trust and conversion through secure payment processing
Increased contribution diversity
Higher completion rate, fewer abandoned checkouts
Reduce support tickets, email volume, and donor confusion
Client Testimonial
John, CTO
Working with Enlight Lab has been a transformative experience for us. Their certified engineers helped us build a simple, secure, and globally accessible platform that makes donating easy and clearly shows the impact of our work.
Their meticulous approach, especially around security, transparency, and supporter trust, removes barriers for people around the world to stand with us. We’re now better equipped to sustain our work, grow our community, and continue defending an open, healthy internet. Thanks to partnering with the Enlight Lab team, we’ve been able to expand our supporter community and advance our mission.
